Low-Code project

Field Service Command Center

A practical field operations platform connecting mobile teams, coordinators and service analytics.

AzureDataversePower AppsPower AutomatePower BI

CASE STUDY / Low-CodeFM

Overview

A mobile-first service operations hub for dispatch, inspections and performance tracking.

Challenge

Field updates arrived late and dispatch teams lacked a real-time operational picture.

Solution

A responsive Power Apps experience with automated assignments and shared service data.

My role

Product design, data modeling and automation.

Technical architecture

Power Apps → Dataverse → Automate → Azure → Power BI

Outcome

Clearer dispatch decisions and faster service response.

Key features

Offline captureDispatch boardSLA alertsField analytics